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West Quay can provide a full-function, highly customisable and flexible mail order and CRM system, developed from over 25 years of experience. This allows us to offer a solution, which best fits the specific needs of your business and ensures that we can capture data in the most efficient way possible. Built from information held in our Data Warehouse, reports are available online, utilising your existing browser and cover areas such as Response, Sales, Customer Services and Stock.

Alternatively, due to the high-speed, dedicated bandwidth ADSL service we have installed, we can also work with remotely hosted, third-party systems, should there be a requirement to capture order, payment and customer data directly to an external database.